How deletion works
Business owners can request deletion using the secure form below. Team members should first ask their business owner/admin to disable or delete their team login. Support verifies control of the registered mobile or business before processing.
What is deleted
After verification, active sessions are revoked and eligible profile, team and uploaded-file data is deleted or anonymized. The business will lose access to the service.
What may be retained
Confirmed purchases, sales, payments, stock ledgers, subscription invoices, security logs and audit history may be retained for legal, accounting, fraud-prevention or dispute purposes, then deleted or anonymized when the retention period ends.
Processing time
Verified requests are normally completed within 30 days. Submit the request form available at the bottom of this page or email support@msmapp.in.
Submit deletion request
Use the Business ID and mobile number registered with the owner account. We verify ownership before deleting any information.